Frequently asked questions

1. What is your cancellation policy?

We understand that travel plans can change. You can cancel or modify your booking by contacting us in advance.
For standard bookings, please inform us as early as possible. For private or custom services, our team will assist you based on your specific request.

2. How do I book a transfer?

Booking is simple. For standard airport transfers, you can book online with instant payment and immediate confirmation.
For private or custom services, contact us directly and we will organize your trip according to your needs.

3. Will the driver wait if my flight is delayed?

Yes. We track your flight in real time. If your flight is delayed, your driver will adjust the pickup time accordingly at no extra cost.

4. Where will I meet my driver at the airport?

Your driver will be waiting at the arrivals area, holding a sign with your name for easy identification.

5. What payment methods do you accept?

For standard transfers, payment is made online during booking.
For private or customized services, payment details will be arranged after contact.

6. Can I book a transfer at any time?

Yes, our service is available 24/7. You can book anytime, day or night.